We at TURNKEY SOLUTIONS believes in helping all customers as far as possible, and has consequently prepared a thoughtful refund and cancellation policy. There may be some case of customer dissatisfaction due to many reasons . In case of dissatisfaction from our services, clients have the liberty to cancel their projects and request a refund from us. Our Policy for the cancellation and refund will be as follows:
If you have any questions about our cancellation and refund Policy than please feel feel free to contact us so that we may further help you.
- Cancellation of service renewals for on-going website design/development services must be made at least seven 7 business days prior to the end of the current service period.
- Requests received later than seven 7 business days prior to the end of the current service period will be treated as cancellation of services for the next service period.
- No cancellations are entertained for those services that the TURNKEY SOLUTIONS had offered on promotional offer / special occasions or Discount period. These are limited occasion offers by the company and hence cancellations are not possible in any conditions.
- TURNKEY SOLUTIONS also reserves the rights to cancel your account any time without any notice and refund.
- We will try our level best to offer quality services that matches for our clients.
- In case, any client is not completely satisfied with our services we can provide a refund. All refunds will take maximum of 7 working days to process and it will be refunded in your account either by Account Credits or direct deposit in your bank account.
- If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of Payment Gateway Name payments refund will be made to the same Bank account.
- There are no refunds on dedicated servers, administrative fees, install fees for custom software, or domain name purchases. Refund requests for shared and reseller accounts after the initial 30 days non-conditional money back period will be refunded on a prorated basis of any unused time.
- Taxes can't be refunded by us as they are deposited directly at the end of each month, however it might be possible to reclaim those directly from the government.